Idea #64 Learn to smile with eyes

Do it during training of non verbal communication When you want to give them something special. We all know that today from an employee is expected to smile. But it is not easy! We all know to smile but our eyes are telling the truth. If you are not happy, you can’t smile from the heart. As the Chinese proverb says: “If you don’t know how to smile, don’t play the game of selling”. So, obviously we have to learn how to smile.

Ask all participants to put hands firmly on their mouths. Now, they have to face each other and each of them to show to his/her partner that he/she is happy. Obviously the only way is to show it by his/her eyes. Now, when they get the idea, just continue with a practice. Next time they will have a new learned behavior.  Now, when you see a customer without a smile, give him one of yours.
!#64 smile with your eyes

Now, questions you have to think about:
1. What makes you smile?
2. How do you feel when you smile?
3. What is the connection between your smile and your feelings?
4. Have you ever tried to change your emotions by smiling?
5. How could you benefit from that skill?
Thank you for your ideas

Idea #63 The message in a bottle (balloon)

Do it at the beginning of the training when you want from participants to set their goals for the training session.  As you know it is mandatory for participants to define the training goals at the very beginning of the training. They can write those goals on the paper as usual. Then you will surprise them with the following instruction. Ask them to put that message in a balloon and then to blow the balloon. Now, keep those balloons aside until the end of the training.  During the final part of the training ask each of them to use a needle and to pin the balloon. The balloon will explode and the message will drop out.
Now each person will just have to read the goal and answer what he/she has learned about that goal. Remember as Yogi Berra said: “If you don’t know where you are going, you might wind up some place else.” But, if you know where you are going, let’s make something spectacular at the end of your journey.
!#63

Now, questions you have to think about:
1. What does your team need at this moment?
2. What tool could you use for another group instead of balloons?
Thank you for your ideas

Idea #62 I like about her…

Do it When you want them to introduce each other.  At the beginning of the session ask participants to introduce themselves and as a part of the introduction they should share something they like or respect about the person on their right. After that, ask all of them what they have learnt about their counterpart. “It doesn’t matter where you are, you are nowhere compared to where you can go.” -Bob Proctor

Now, coaching questions for you:
1. What do you respect about the person that was with you during session today?
2. In which way would you like to be like that person?
3. How this change is affecting your business?
4. What are advantages of this change?
5. What are the bad things in this change?
6. What else is even more important to you right now?
7. How important to you is to make necessary changes?
8. Who else will benefit from this change?
9. Make a list of all actions that you have to make so you will be prepared for the change?
10. Now, think about actions that other industries will make. Which of them are applicable in your company?
11. Now, when you have a list of action steps that you will make, how are you going to commit yourself to doing them?
Thank you for your ideas

Idea #61 Day in a week without cell phone

Do it When you want to make a better relationship. This idea is closely connected to your private life. Since every businessman has a strong urge to balance his private and business life, this idea would affect your business life.The idea is to turn off your cell phone once in a week. Let’s say it would be Sunday. Make an agreement with your partner to turn off cell phones for whole Sunday. Can you survive it? If you can succeed in it, I would like to congratulate you.  This little idea could affect your business life and improve your relationship with your partner. And when you improve your relationship…, anything is possible. :)  Remember, what  your Bikram Choudhury said:  “Never too old, never too bad, never too late, never too sick to start from scratch once again.”

Now, coaching questions for you:
1. Just imagine your perfect relationship with your partner. What does it look like?
2. How do you describe this relationship in one sentence?
3. What would be the time frame for this goal?
4. Why is this goal important to you?
5. Who would you be when you reach that goal?
6. Why is that so important to you?
7. How close are you to your goal?
8. What steps do you need to do according to your time frame
?
9. What else do you think your partner expects from you to do to benefit from it?
10. How are you going to commit yourself to stick to your plan?
Thank you for your ideas

Idea #60 My good colleague

Do it When you want to make a stronger connection in a team. Everyone in a group has to make a profile of someone else without making so obvious who that person is. In fact the point is to tell the truth about that person, but to make it so hard to recognize. Sentences could be: “She is a cat lover. She prefers to wear a white shirt. He always makes jokes. He has a degree in economics. She is very charismatic. He is a book lover. “Another criterion is that other people can’t say: “Yeah, we all like going to the parties!” So the profile really has to be unique to that person. In the end discuss what new  you have learned about people in your team. The better we know each other, the sooner we grow as a team. Remember what Clara Ortega said: “To the outside world we all grow old. But not to our brothers and sisters. We know each other as we always were. We know each other’s hearts. We share private family jokes. We remember family feuds and secrets, family griefs and joys. We live outside the touch of time.”

Now, coaching questions for you:
1. Imagine that your boss has to make a recommendation of your work. What unique skill is likely to be mentioned?
2. Why is that skill so important for your work?
3. How would you scale your level of possessing that skill on a scale from 1 to 10?
4. Who would you be if you upgraded your skill even on a higher level?
5. How would your new level of skill influence your job?
6. Now by having that new level on your mind tell us what the action plan for that achievement has been?
7. What would you add to that plan?
8. Where are you going to place your action plan?
Thank you for your ideas and good luck!

Idea #59 What are Characteristics of your Team?

Do it When you want to make a team building. Divide your team in the groups of three. Give them the same task. Imagine that your team is represented with an animal, but that animal has to be the combination of three animals with one characteristic from each one. For example, we are as brave as a tiger, with the speed of an antelope and we are strong like an elephant. Now each group should draw its animal as a group logo. All three members of the group should draw at the same time. At the end make presentations and discussions. Remind them of this quote: “What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.” – W. Edward Deming

Now, coaching questions for you:
1. Imagine that for solving your main company problem you should develop three characteristics. Name all 3 of them?
2. What does the solution to this problem mean to you?
3. How would you know that you have solved it?
4. Recall the time in your life  when you owing to that characteristic managed to achieve something very important to you.
5. By having that experience on your mind write down what you can do to develop each characteristic?
6. What could you do to make each characteristic sustainable once when you reach them?
7. Now having those characteristics stable write down an action plan for solving your main company problem.
8. Thank you for your time and tell us how satisfied you are with this session on a scale from 1 to 10?

Idea #58 Be a 10 minute Observer

Do it When you want to make a change in your company. Everyone in the group still sitting in their chairs has to mentally leave the group and take some of the corners of the room. Now, looking from that position to the group he/she has to imagine a business scenario for the next year. What changes in the team have to be made? What would be the most effective thing that each of us has to make? Write down everything and discuss in the end. Do it now, because: “A year from now you will wish you had started today.” – Karen Lamb

Now, coaching questions for you:
1. Imagine the next business year on your market! What changes do you see?
2. How those changes are affecting your business?
3. What are advantages of those changes?
4. What are the bad things in those changes?
5. What else is even more important to your right now?
6. How important to you is to make necessary changes?
7. Who else will benefit from those changes?
8. Make a list of all actions that you have to make so you will be prepared for the change?
9. Now, think about actions that other industries will make. Which of them are applicable in your company?
10. Now, when you have a list of action steps that you will make, how are you going to commit yourself to them?
Thank you for your ideas

Idea #57 Handprints after 3 years in Company

Do it When you want to establish company values. Establish a book where all employees, after 3 years in company will post their handprints. On the same page each one of them will write in one sentence his/her advice to someone who is entering company. Handprints are something very personal so everyone will be glad to leave his/her marks for someone that will come after them.
As the great Marcus Tullius Cicero said: “The life of the dead is set in the memory of the living.”

Now, coaching questions for you:
1. What will be the advice that you would like to write under your handprints?
2. According to that advice what would be the goal for this session?
3. What values are the most important for reaching that goal?
4. On a scale from 1 to 10 how important is to you to live under those values?
5. What would your colleagues benefit from your values?
6. How would you implement your goal?
7. What obstacles would you overcome?
8. Explain how you have overcome each obstacle in 5 sentences?
9. When was the first sight that you are on the right tracks?
10. When you have finished the goal what new idea has come to your mind?
Write down everything and share with us your success. Thank you!

Idea #56 Champions & Stupid ones

Do it When you train managers for delivering feedback & motivating employees. Task for all participants is to write down the situation from the past when they have felt stupid during communication with their boss. Everyone has to read that situation and discuss what has made him that he felt that way.  After that everyone has to write down situation when he has felt like champion in communication with his boss. After that he has to explain what has made him felt that way. After that we will all gain conclusions. What is important for feedback and motivation employees?

Now, coaching questions for you:
1. Remember the time when you felt like champion. Having that in your mind make a goal for your next coaching session. What it would be?
2. Why is that so important to you?
3. What values you have right now that makes you champion?
5. What else is even more important for your right now?
6. Who else would beneffit then
?
7. Now as champion what could you do to reach your goal?
8. What would be the time frame for that?
10. What would be the action plan for that?
11. How are you going to commit yourself to stick to your plan?
Thank you for your ideas

Idea #55 What we have learned from donkeys

Do it When you train team building. First tell them a story: Once upon a time there were two donkeys that were tied together. They both wanted to eat off the bushes but the rope wasn’t long enough. They both really wanted to eat but they just couldn’t reach,so they just pulled and pulled hoping that the rope would stretch but it wouldn’t. Because they couldn’t reach,the donkey just sat and tried to think of a way to eat? Then one suddenly clicked and said “now that we are friends why don’t we just stand next to each other and take turns”. They decided they’d eaten all they could from the other bush, so they moved to the next one and carried on all day.
Now, ask each of  them to write a list of things that he/she will do for other members of the team. The employee with the longest list will receive a prize.
Make smaller prizes for all members of the team.

Now, coaching questions for you:
1. Imagine that you can help your team members in the way that is the most valuable for them. What would it be?
2. Why is that so important for them?
3. Why is that so important to you?
4. By providing them with your help how beneficial will your team be?
5. How would you know that your help is beneficial?
6. What would you do to make your help even more valuable?
7. What will the full action plan for your help be like?
8. How are you going to commit yourself to those action steps?
We know that nothing can stop you from helping your colleagues.
Thank you for sharing your ideas!