Today is my birthday and I want to thank all my friends on social networks who have made this day even more special to me. So, I want to give them something in return. This idea is dedicated to all of you. You can do it When your employees have to think about your company’s values. A carousel or merry-go-round is an amusement ride consisting of a rotating circular platform with seats for riders. The “seats” are traditionally in the form of rows of wooden horses or other animals mounted on posts, many of which are moved up and down by gear work to simulate galloping, to the accompaniment of looped circus music. The earliest known depiction of a carousel is in a Byzantine bas-relief dating to around 500 A.D., which depicts riders in baskets suspended from a central pole. Your employees will have to make a carousel from a candle, a wire and paper. The instruction is shown on the picture below, but the main task is to choose seats for the riders. Just imagine that your company is represented by carousel. What would be the presentations for seats? Horses are not allowed! What seats will you choose? … Read more
Do it When your employees have to think about themselves. From time to time it is necessary that we all make this exercise. You are going to get retired. Be relaxed, it will not happen this year, but in 3 years. So, you will have a lot of time to make some changes. Imagine that during that ceremony 3 persons will talk about you. The first one will be your boss. Write down what will be his/her 5 sentences about you. The second person will be your colleague, someone that is at the same level of hierarchy in the company with you. Write down what will be his/her 5 sentences about you. The third person will be your subordinate. If you have no one that is at lower level of hierarchy than you, imagine that you have someone that is just 3 months in your company. Write down what will be his/her 5 sentences about you. When all employees finish with this task, ask them to grade their satisfaction on the scale from 1 to 10 when the 10 is maximum. Ask them to write down one action for each from those 3 people that will … Read more
Lets hear another story for sales force. The kids filed back into class Monday morning. They were very excited. Their weekend assignment was to sell something, then give a talk on productive salesmanship.
Little Mary led off: “I sold girl scout cookies and I made $30,” she said proudly, “my sales approach was to appeal to the customer’s civil spirit and I credit that approach for my obvious success.”
“Very good,” said the teacher.
Little Sally was next: “I sold magazines,” she said, “I made $45 and I explained to everyone that magazines would keep them abreast of current events.”
“Very good, Sally,” said the teacher.
Eventually, it was Little Johnny’s turn. The teacher held her breath. Little Johnny walked to the front of the classroom and dumped a box full of cash on the teacher’s desk “$2,467,” he said.
“$2,467,” cried the teacher, “what in the world were you selling?”
“Tooth brushes,” said Little Johnny. “Tooth brushes,” echoed the teacher, “how could you possibly sell enough tooth brushes to make that much money?”
“I found the busiest corner in town,” said Little Johnny. “I set up a Chip and Dip stand. I gave everybody who walked by a sample. … Read more
Do it When you have to discuss with employees why to do their best now. An old carpenter was getting ready to retire. He told his employer of his plans to leave the house building business and live a more leisurely life with his wife. He would miss the paycheck, but he needed to retire. The employer contractor was sorry to see his good worker go and asked if he could build just one more house as a personal favor. The carpenter said yes, but in time it was easy to see that his heart was not in his work. He restored to shoddy workmanship and used inferior materials. It was an unfortunate way to end his career. When the carpenter finished his work and the builder came to inspect the house, the contractor handed the front door key to the carpenter. “This is your house,” he said, “my gift to you.” What a shock! What a shame! If he had only known he was building his own house, he would have done it all so differently. Now he had to live in the home he had built none too well. So it is with us. We … Read more
Do it at the beginning of the training When you want to start with something new and introduce them at the same time. In the envelops you will give them instructions what to do. For instance you could give them puzzles which are mixed in different envelops. So each person will have to check his parts of puzzle with other participants. During that conversation they will meet and introduce each other. On every training you meet people. Some you never think about again. Some, you wonder what happened to them. There are some that you wonder if they ever think about you. And then there are some you wish you never had to think about again. But you do.
Now, questions for you:
1. What else could you find in the envelops?
2. How could you meet other people in different way?
3. Who are the people that you remember?
Thank you for your work!
Do it during training of non verbal communication When you want to give them something special. We all know that today from an employee is expected to smile. But it is not easy! We all know to smile but our eyes are telling the truth. If you are not happy, you can’t smile from the heart. As the Chinese proverb says: “If you don’t know how to smile, don’t play the game of selling”. So, obviously we have to learn how to smile.
Ask all participants to put hands firmly on their mouths. Now, they have to face each other and each of them to show to his/her partner that he/she is happy. Obviously the only way is to show it by his/her eyes. Now, when they get the idea, just continue with a practice. Next time they will have a new learned behavior. Now, when you see a customer without a smile, give him one of yours.
Now, questions you have to think about:
1. What makes you smile?
2. How do you feel when you smile?
3. What is the connection between your smile and your feelings?
4. Have you ever tried to change your … Read more
Do it at the beginning of the training when you want from participants to set their goals for the training session. As you know it is mandatory for participants to define the training goals at the very beginning of the training. They can write those goals on the paper as usual. Then you will surprise them with the following instruction. Ask them to put that message in a balloon and then to blow the balloon. Now, keep those balloons aside until the end of the training. During the final part of the training ask each of them to use a needle and to pin the balloon. The balloon will explode and the message will drop out.
Now each person will just have to read the goal and answer what he/she has learned about that goal. Remember as Yogi Berra said: “If you don’t know where you are going, you might wind up some place else.” But, if you know where you are going, let’s make something spectacular at the end of your journey.
Now, questions you have to think about:
1. What does your team need at this moment?
2. What tool could you use for another group … Read more
Do it When you want them to introduce each other. At the beginning of the session ask participants to introduce themselves and as a part of the introduction they should share something they like or respect about the person on their right. After that, ask all of them what they have learnt about their counterpart. “It doesn’t matter where you are, you are nowhere compared to where you can go.” -Bob Proctor
Now, coaching questions for you:
1. What do you respect about the person that was with you during session today?
2. In which way would you like to be like that person?
3. How this change is affecting your business?
4. What are advantages of this change?
5. What are the bad things in this change?
6. What else is even more important to you right now?
7. How important to you is to make necessary changes?
8. Who else will benefit from this change?
9. Make a list of all actions that you have to make so you will be prepared for the change?
10. Now, think about actions that other industries will make. Which of them are applicable in your company?
11. Now, when you … Read more
Do it When you want to make a better relationship. This idea is closely connected to your private life. Since every businessman has a strong urge to balance his private and business life, this idea would affect your business life.The idea is to turn off your cell phone once in a week. Let’s say it would be Sunday. Make an agreement with your partner to turn off cell phones for whole Sunday. Can you survive it? If you can succeed in it, I would like to congratulate you. This little idea could affect your business life and improve your relationship with your partner. And when you improve your relationship…, anything is possible. 🙂 Remember, what your Bikram Choudhury said: “Never too old, never too bad, never too late, never too sick to start from scratch once again.”
Now, coaching questions for you:
1. Just imagine your perfect relationship with your partner. What does it look like?
2. How do you describe this relationship in one sentence?
3. What would be the time frame for this goal?
4. Why is this goal important to you?
5. Who would you be when you reach that goal?
6. Why is that … Read more
Do it When you want to make a stronger connection in a team. Everyone in a group has to make a profile of someone else without making so obvious who that person is. In fact the point is to tell the truth about that person, but to make it so hard to recognize. Sentences could be: “She is a cat lover. She prefers to wear a white shirt. He always makes jokes. He has a degree in economics. She is very charismatic. He is a book lover. “Another criterion is that other people can’t say: “Yeah, we all like going to the parties!” So the profile really has to be unique to that person. In the end discuss what new you have learned about people in your team. The better we know each other, the sooner we grow as a team. Remember what Clara Ortega said: “To the outside world we all grow old. But not to our brothers and sisters. We know each other as we always were. We know each other’s hearts. We share private family jokes. We remember family feuds and secrets, family griefs and joys. We live outside the touch of time.”
Now, … Read more